Term & Conditions
These Terms and Conditions (“Terms”) govern your use of the 19 Hole Barber Shop website, online booking links, promotions, and services. By accessing our website, booking an appointment, receiving services, or using any promotion, you agree to these Terms. If you do not agree, do not use our website or services.
Services and Eligibility
19 Hole Barber Shop provides barber and grooming services, which may include haircuts, fades, beard trims, lineups, and related services. Services are available to the public, and certain services may be subject to age requirements or guardian consent for minors. We reserve the right to refuse service to anyone for lawful reasons, including safety, harassment, inappropriate behavior, or violation of shop policies.
Appointments, Walk-Ins, and Scheduling
Appointments may be booked through our website or a third-party booking platform. Walk-ins may be accepted based on availability. Appointment times are estimates and may vary depending on service length, late arrivals, or shop volume. You are responsible for arriving on time. If you arrive late, we may shorten your service, reschedule you, or cancel the appointment if we cannot accommodate it.
Cancellations and No-Shows
If you need to cancel or reschedule, please do so as early as possible through the booking platform or by contacting the shop. Repeated late cancellations or no-shows may result in restrictions on future bookings, required deposits (if applicable), or refusal of appointment scheduling. If a third-party booking platform has its own cancellation policies, those policies may also apply.
Pricing, Payments, and Taxes
Prices for services are posted in-shop, online, or through booking platforms and may change without notice. Final pricing may vary depending on hair length, service complexity, add-ons, or time required. Payment is due at the time of service unless otherwise stated. We may accept cash, card, or other payment methods depending on availability. Taxes and applicable fees may be added where required by law.
Refunds and Satisfaction
All services are performed to professional standards. If you are not satisfied with your service, notify us before leaving the shop so we can attempt to address the issue. Refunds are not guaranteed and may be denied if the service was completed as requested, if concerns are raised after leaving, or if changes are requested outside a reasonable timeframe. At our discretion, we may offer a touch-up, partial credit, or other solution.
Promotions, Coupons, and Discounts
Promotions are subject to specific terms and limitations. Unless stated otherwise: (1) promotions have an expiration date, (2) only one coupon or discount may be used per transaction, (3) promotions cannot be combined with other offers, (4) promotions may apply only to select services, and (5) you must present the coupon or mention the promotion at checkout to redeem. We reserve the right to modify, pause, or discontinue promotions at any time, and to deny redemption in cases of misuse or fraud.
Client Conduct and Shop Rules
Clients must treat staff and other customers with respect. Harassment, discrimination, threats, violence, intoxication, or disruptive behavior will not be tolerated. We may refuse service and require you to leave if behavior is inappropriate. For health and safety, we may enforce additional rules, including hygiene standards and safety measures.
Health, Safety, and Liability
You are responsible for informing your barber of any relevant conditions, allergies, sensitivities, injuries, or scalp/skin issues before service begins. While we follow sanitary practices, barber services may involve minor risks such as irritation, razor burn, nicks, or allergic reactions. By receiving services, you acknowledge these risks and agree that 19 Hole Barber Shop is not liable for issues resulting from undisclosed conditions, failure to follow aftercare, or misuse of products.
Website Use and Intellectual Property
All content on our website, including logos, text, images, graphics, and design, is owned by or licensed to 19 Hole Barber Shop and is protected by intellectual property laws. You may not copy, reproduce, distribute, or use our content without written permission. You agree not to misuse the website, attempt unauthorized access, or disrupt site functionality.
Third-Party Services and Links
Our website may link to third-party tools or platforms (including booking providers, maps, or social media). We do not control these services and are not responsible for their content, policies, or actions. Your use of third-party services is governed by their own terms and privacy policies.
SMS and Email Messaging
If you opt in to receive messages, you may receive appointment updates and promotional communications. Message frequency may vary. Standard message and data rates may apply. You may opt out of marketing texts by replying STOP and opt out of marketing emails using an unsubscribe link if provided. Transactional messages related to appointments may still be sent when necessary.
Disclaimers
We provide the website and services “as is” and “as available.” We do not guarantee uninterrupted website access, error-free booking, or specific outcomes from services beyond professional standards. Styles and results can vary by hair type, maintenance, and client preferences.
Limitation of Liability
To the fullest extent permitted by law, 19 Hole Barber Shop and its owners, employees, and contractors will not be liable for indirect, incidental, special, or consequential damages. Our total liability for any claim relating to services or website use will not exceed the amount you paid for the service that gave rise to the claim.
Changes to These Terms
We may update these Terms at any time. Updated Terms will be posted on our website and are effective upon posting. Your continued use of our website or services after changes means you accept the updated Terms.
Governing Law
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles. Any disputes will be handled in the appropriate state or federal courts located in Florida, unless otherwise required by law.
Contact
For questions about these Terms, promotions, or your appointment, contact 19 Hole Barber Shop through the contact information listed on our website.